Privacy Policy

Last updated: 15 April 2026

1. Introduction

This Privacy Policy explains how we ("we", "us", "our") collect, use, and protect your personal information when you use Vast Product Image Exporter (the "App"), a Shopify application that enables store owners to bulk download and export their product images.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information from Shopify Store Owners

When you install Vast Product Image Exporter on your Shopify store, we may collect:

  • Your Shopify store name and domain
  • Your name and email address associated with your Shopify account
  • App usage data, including the number of image exports performed

2.2 Product Data

When you use the image export feature, we temporarily access:

  • Product image URLs and metadata necessary to perform the export
  • Product titles (used for folder organisation in the exported ZIP file)

We do not collect or store customer personal information such as names, email addresses, or payment details from your store's customers.

2.3 Automatically Collected Information

We may automatically collect certain technical information, including:

  • Browser type and version
  • Device type
  • Pages visited and interaction data
  • Referring URLs

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the App and its image export features
  • To process and deliver your product image exports
  • To communicate with store owners about their account, updates, and support
  • To monitor and analyse usage patterns to improve the App
  • To detect, prevent, and address technical issues or abuse
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Shopify: We operate within the Shopify platform and are subject to Shopify's terms and data handling practices.
  • Service Providers: We may share information with third-party service providers who assist us in operating the App, such as hosting and analytics providers, subject to confidentiality obligations.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with the App. If you uninstall the App, we will delete your data within 2 days in accordance with Shopify's data deletion requirements.

Product image data accessed during exports is processed in real-time and is not stored permanently on our servers. Exported files are available for download temporarily and are deleted automatically after a short period.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Secure storage of data with access controls
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your personal information to another service
  • Objection: Object to processing of your personal information

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

The App itself does not set cookies on store customers' browsers. Our marketing website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies.

9. Children's Privacy

The App is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please visit our contact page.